It is no news that the spread of corona virus has been extremely quick, with very little time for even the larger economies prepare for. With news about shops shutting down on the high street, jobs being lost – we can see signs of global recession kicking in. It seems to now head to a … Read more
This discussion takes you through capturing customer feedback, key market intel and constant customer engagement for your product development. There are of course lots of software available to capture this intel and provide key metrics which can be used for various reasons. As a startup, my key rationale was – proving market demand, understanding customer needs and most importantly key insights into what can improve the product.