What is the cost of bad design for a startup?
When we built our first piece of software, our goal was simple: get an MVP out. Like most startups, we didn’t spend too much time thinking about user access, flow, or usability. We just wanted something that worked. But over time, I’ve realised that the cost of bad design for a startup is a lot more than we initially think — not just money, but credibility, customers, and long-term growth.