Customer Service: Why be nice to your customers?

Nicer to your customers, customer feedback, customer development, switching cost, tipping point, customer churn. startup advice, startup lessons, be nicer to your customers

“Be nicer to your customers than your competitors.” -Richard Reed, Co-Founder of Innocent Drinks Today’s favorite is a quote from Richard Reed about customer service. ‘Be nicer to your customers’  I do agree this sounds like a cliche. However, most of the cliches are out there for a reason. They do deliver an ounce of … Read more