I’ve been a huge fan of product development and have been very interested in understanding customer needs. As a start-up, I understand it is extremely important to have the first customer. It will not only help your commercial model to raise investment, but it will also help product validation and understanding customer needs.
With limited resources, man power and money, the only key resource we have is the true care of people around us. The help may be in the form of advice or physical resources and sometimes even a gentle push back.
I’m a huge fan of data, but there’s a big problem in treating people as data. The only way to do business is by treating customers as people. If we’re able to understand our customers and do our best to provide them a great quality of service – then the type of business is of a great pleasure.
Startups can feel lonely most times. When you start something new, the idea takes time to formulate. Unfortunately it is a lonely journey until you achieve some success. However, it can be fun bringing shape to this idea. One of the most powerful supporters for this journey is the startup accelerators.
I don’t want to romanticise failure or success. But this debate is only about the adventurous spirit that wants us to do things. On the other end, there is a fear of failure which is preventing us from taking action. Who do we listen to?