Goal Orientation: Using Leadership to reduce stress

Stress and startup almost always go hand in hand. It seems to be an accepted standard in a startup environment. Every interview I have been at a startup, one of the first question thrown at me is: How good are you at handling stress. Having been in two early stage startups, I know where this … Read more

The negative impact of a Workaholic Leader?

It was interesting to come across the coinage of Workaholic Leader today. I have often wondered about the people termed as workaholics. Why do they do so much work? Don’t they have anything better to do? What else would they be doing if not work? The theoretical lines of question can go on. But at … Read more

Being a Misfit: Keeping our individuality alive?

Being a misfit How to keep our individuality alive

Being a misfit: Today’s inspiration is derived from a beautiful ted talk from Lidia Yuknavich about the beauty of being a misfit. Naturally we’ve all heard a lot of inspiring quotes about being a misfit. Some of those beautifully celebrate this aspect. However, I do find that most of these quotes romanticise a simple natural … Read more

Who Gets the Credit? A Simple Question for Leadership

who gets the credit, leadership by trust, blame vs credit in leadership, its amazing what you can achieve when you don't care who gets the credit

Ah! It feels good to be coming back to the basic leadership questions. It’s amazing to read through the journey of leadership philosophies and understand its evolution.   One thing I am sure of in a leadership position is that it is not a perfect science. These principles are certainly great as guiding beacons. But … Read more

Customer Service: Why be nice to your customers?

Nicer to your customers, customer feedback, customer development, switching cost, tipping point, customer churn. startup advice, startup lessons, be nicer to your customers

“Be nicer to your customers than your competitors.” -Richard Reed, Co-Founder of Innocent Drinks Today’s favorite is a quote from Richard Reed about customer service. ‘Be nicer to your customers’  I do agree this sounds like a cliche. However, most of the cliches are out there for a reason. They do deliver an ounce of … Read more