First, they ignore you then they laugh at you: This is a typical response for anything people don’t agree with. This is the world we live in. New ideas are not always welcome, they will be met with resistance, challenge and sometimes even a fight. This is especially true if your ideas are in conflict with some set of thoughts or you challenge people in power.
Even if you are on the right track: We’ve got to keep moving and adapting in life. Our job is not over when we reach success. Instead, it is only in continuous progress that we will see lasting success. It is the same tortoise and hare story. The moment, we decide to take our eyes off the goal – more obstacles creep up. Obstacles become these scary things that magically appear when we move astray.
I’m a huge fan of data, but there’s a big problem in treating people as data. The only way to do business is by treating customers as people. If we’re able to understand our customers and do our best to provide them a great quality of service – then the type of business is of a great pleasure.